Electronic Claim
Please fill out this form and click the submit button. We will process your plantsurance request. As long as the plantsurance request is within 365 days of receiving the merchandise and within the proper recommended USDA Zones you will receive a store credit for the value of the plants that did not survive transplanting. The store credit can be used on any purchase for any item with no expiration. If the plant dies after one year of receiving or if it is planted outside of the recommended USDA Zones on all product pages then the guarantee is void.
*We will process plantsurance claims from the current planting season (June 1st of the previous year through May 31st of the current year) starting June 1st of the current year. This is to give your plants adequate time to sprout, as some plants can sit dormant for an extended period of time before leafing out.